Shipping policy

Shipping Policy

Last updated: May 17, 2026

At Lymava, we ship every order from our US-based fulfillment center as quickly as possible — usually the same day you place it.

Processing Times

  • Order processing: 1 business day
  • Cutoff time for same-day shipping: 2:00 PM EST (Monday–Friday)
  • Weekend orders: Ship the next business day

Once your order ships, you'll receive a confirmation email with your tracking number so you can follow your package from our warehouse to your door.

Delivery Times

Destination Estimated Delivery
United States (Standard) 4–7 business days
United States (Priority) 2–4 business days
Alaska, Hawaii & US Territories 7–12 business days

Delivery times are estimates and may vary based on carrier delays, holidays, or weather conditions outside of our control.

Shipping Costs

  • FREE Standard Shipping on all US orders — no minimum required
  • Alaska / Hawaii / US Territories: Free Standard shipping included

Order Tracking

You'll receive an email with your tracking number as soon as your order ships. You can also track your order anytime by:

  • Clicking the tracking link in your shipping confirmation email
  • Logging into your account at lymava.com
  • Contacting our support team at 

Lost, Stolen, or Damaged Packages

If your package is marked as delivered but you can't find it, please:

  1. Check with neighbors, building managers, or other household members
  2. Look around your delivery location (including porches, garages, side doors)
  3. Wait 24 hours — sometimes packages are scanned as "delivered" early
  4. Contact us at if you still can't locate it

We're not responsible for packages marked as delivered by the carrier, but we'll do everything we can to help resolve the issue. For damaged packages, please email us within 48 hours of delivery with photos so we can ship a replacement.

Address Changes

We process orders quickly, so address changes need to happen fast. If you need to update your shipping address, email within 1 hour of placing your order. After that, we may not be able to make changes before the package ships.

We're not responsible for orders shipped to incorrectly entered addresses — please double-check your address at checkout.

International Shipping

At this time, we ship within the United States only. We hope to expand internationally soon — sign up for our newsletter to be the first to know when we open shipping to your country.

Holidays & Carrier Delays

During peak seasons (Black Friday, holidays, Mother's Day, etc.), processing and delivery times may be slightly delayed. We'll always do our best to get your order to you as quickly as possible.

Questions?

Email us anytime at — we typically respond within 24 hours, Monday through Friday.